Service Terms & Conditions

1. Participation in mobileOne is by invitation only.
2. Membership and privileges of mobileOne are personal to the selected member and will be valid for 12 months commencing from the date of the invitation. The membership and privileges of mobileOne are exclusive and non-transferable.           
3. All service waivers, rewards and cash vouchers of mobileOne are not exchangeable for or convertible into other rewards, refunds or cash under any circumstances.
4. To collect a gift or to redeem the offer, mobileOne member is required to present the redemption letter and the mobileOne member's Hong Kong Identity card or business registration certificate at the assigned redemption outlets specified in the redemption letter or other communication materials.
5. The Company is not responsible for lost or stolen rewards, reward vouchers or certificates of the merchant involved during the promotion.
6. All offers under mobileOne cannot be used in conjunction with any other offers.
7. The Company reserves the right to change, cancel or substitute for the service waviers, rewards, cash vouchers and these terms and conditions without prior notice.
8. The  privileges and membership shall terminate upon:
   (a) fraudulent / unlawful activities of any member;
   (b) breach of any of these Terms and Conditions by member; or
   (c) termination of the mobile services.
9. In case of any dispute, the Company's interpretation and decision as to the applicable terms and conditions and amended or supplemental terms shall be final and conclusive.