| Exclusive privileges recognize and reward our most valuable customers mobileOne membership is on an invitation-only basis. Each mobileOne member enjoys a series of exclusive privileges, rewards and premium customer service throughout the year.  Comprehensive Priority Customer Services Call PCCW Consumer Service Hotline on 1000 or Business Customer Hotline on 10088 to get priority service when inquiring about PCCW services - from PCCW mobile, residential telephone line and IDD to now TV and NETVIGATOR broadband. Local Directory Inquiries and FREE Call Connect Call PCCW Consumer Service Hotline on 1000 or Business Customer Hotline on 10088 to make local directory inquiries and get free call connection Exclusive Handset Offers Be among the first to enjoy an exclusive discount when purchasing the latest or selected handset models once a year. For details, please call 2888 1888. Free Support Services Enjoy free support services, such as free SIM card replacement, change of mobile number and others. Exclusive Surprise Offers Priority trials of our latest value-added services and special offers at PCCW shops. --------------------------------------------------------------------------------------------------- mobileOne Terms & Conditions - Enrollment by invitation only.
- Only PCCW mobile customers are eligible. Membership is valid for 12 months only.
- Membership is renewed for a further 12 months, provided members maintain required spending levels.
- Each mobileOne member is allowed to purchase a handset at special discount within 12 months over membership is granted.
- Offers are subject to change without prior notice. PCCW mobile reserves the right of final determination.
- mobileOne Terms & Conditions
* Note: The above female staff uniform is designed by Margaret Ha, Amage Co. Ltd. |