 International Wi-Fi Roaming
Our newly-launched PCCW Wi-Fi Roam Connection Manager places a highly-convenient Wi-Fi roaming experience at your fingertips, enabling you to get connected at 2.9 million Wi-Fi hotspots when traveling in Greater China, Asia Pacific, Europe and North America.
PCCW Wi-Fi Roam Connection Manager [new] PCCW Wi-Fi Roam Connection Manager delivers a superior Wi-Fi roaming experience with the rich mix of features you have been looking for: Easy & time-saving
No need to enter your username and password every time you logon at a Wi-Fi hotspot. Connect with just one click! User-friendly & convenient
Instead of searching for available Wi-Fi hotspots one by one, you can get a full Wi-Fi hotspot directory on a by-country basis displayed on Google Map Cost-saving
Search for Wi-Fi hotspots offline and bookmark them before you leave Hong Kong Personalization
Review your usage history and preset a usage alert to suit your preferences What are you waiting for? Download it for FREE now! Android OS User Guide
iOS User Guide
Devices supporting Wi-Fi Roam Connection Manager  | - Android OS 2.2 or more recent
- iOS 4.3 or more recent
| You can use “PCCW Wi-Fi Roam” as the search keyword and download FREE from Google Play or App Store*, so act now! If your device is not compatible with Wi-Fi Roam Connection Manager, You can connect to International Wi-Fi roaming service via landing page. * Downloading via mobile data connectivity may incur mobile data charges, while roaming data charge will incur in overseas.
Service coverage & charges [new] PCCW Wi-Fi Roam Connection Manager enables you to access destinations listed below: Coverage area update: 27 Mar, 2013
Registration You are required to apply for both IDD and International Roaming services in order to use International Wi-Fi service. Simply call our hotline for subscription: PCCW Consumer Service Hotline: 1000
PCCW Business Consumer Hotline: 10088
Frequently-asked questions | Q1： | How do I register for International Wi-Fi Roaming service? | | A： | Simply call our hotline to subscribe. Subscribers must apply for both IDD/International and China Roaming services and pay a deposit of HK$1,000. | | Q2： | Can I access International Wi-Fi Roaming with my laptop? | | A： | Yes, you can gain access via the traditional landing page. Please refer to details here. | | Q3： | My device is not compatible with PCCW Wi-Fi Roam Connection Manager, so can I access International Wi-Fi Roaming service? | | A： | Yes, you can access via the traditional landing page. Please refer to details here. | | Q4： | How will I be charged? | | A： | Please refer to details here. | | Q5： | What is my login ID and password for International Wi-Fi Roaming? | | A： | Your login ID is your regular PCCW-HKT mobile service's number and password. If you have never set a password, your default password will be the first 6 digits (not including letters) of your HKID/passport/business registration number. | | Q6： | How do I search for roaming operators and the Wi-Fi hotspot map? | | A： | You are required to download the Wi-Fi hotspot map via PCCW Wi-Fi Roam Connection Manager before searching. For details, please refer to details here. |
Terms & conditions - You are required to download PCCW Wi-Fi Roam Connection Manager to access the roaming Wi-Fi hotspots listed above.
- You are required to register for International Roaming and China Roaming and pay the necessary roaming deposit before service activation.
- PCCW-HKT mobile service reserves the right to adjust charges according to tariffs set by overseas operators and exchange-rate fluctuations without prior notice.
- PCCW-HKT mobile service makes no guarantee as to the condition or quality of services provided by third-party network operators.
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