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Mobile Data service and charges


Mobile Data is the way to go for high-speed data transfer anytime, anywhere. With Mobile Data service and a handset, you can enjoy:

  • High-speed Internet and WAP access
  • Reduced connection times
  • Sending/receiving message alerts
  • Managing emails
  • Downloads of the latest video clips, music MV, logos, ringtones, picture messages and MMS content

Check out PCCW CHANNELS to see what's available!

 

 
Browsing
PCCW mobile Channels via handset
Browsing non PCCW mobile channels/
data usage via other devices
3G users
FREE
$0.08/KB
Maximum monthly charge
 (unlimited usage)*: $888
2G users
    1  -   1024KB: $0.08/KB
1025 -   2048KB: $0.056/KB
2049 - 10240KB: $0.024/KB
             >10240KB: $0.016/KB 

You can also subscribe to the mobileWeb package (3G), HSPA mobile data packages (3G) or GPRS mobile data packages.


With our Data Roaming service, you can enjoy fast, high-quality access to the Internet and WAP sites via handset from overseas. You can also check email, download our latest video clips, MVs, ringtones, logos and wallpaper and send MMS messages. Using these services while roaming will incur additional data roaming service charges. Please click here for tariff and details.

* Maximum charge applies to data usage only when handset APN is set to “PCCW”. Maximum charge does not apply to mobile data packages or tariff plans carrying a maximum additional charge. Unlimited service is provided subject to PCCW's Fair Use Policy.

 

Note:
Each customer shall not use or apply Mobile Data service for:

  • hosting computer applications or programs, including hosted services and modem access for computers
  • providing server services, Internet based telephony, video conference, peer-to-peer file sharing and automated machine-to-machine connection
  • commercial purposes, dedicated data connection and substitute or backup for business lines
  • sharing use of such services with other persons not authorized by PCCW

mobile Web

PCCW mobile is proud to announce Hong Kong's first deployment of intelligent transcoding technology for mobile internet service. Data compression of up to 50% increases transfer speeds exponentially, yet greatly reduces data charges. To learn more, please click here.


mobileWeb Package

Monthly fee Local Data usage (MB) Additional local usage Maximum local monthly charge
(unlimited usage)
Applicable data service

$18

30

$10/10MB

$298

All data services
(including uploading/ downloading files, aGPS, browsing websites, viewing online videos and sending and receiving emails etc)

  • Data usage is rounded up to the nearest 10MB
  • Data usage does not include:
    • downloading or uploading file, or any other kinds of data access, from a computer using a mobile handset or SIM embedded data module as a modem
    • $0.08/KB applies to data usage through other means


- Unlimited services is provided subject to PCCW's Fair Use Policy
- Customer cannot subscribe to the mobileWeb package with HSPA mobile data service
- Usage while roaming will incur additional data roaming service charges. Please click here for tariff and details
- Conditions of mobileWeb Package data usage apply to free data usage in tariff plan (if any)


HSPA mobile data service

Enjoy high-speed handset access to the Internet via our mobile network or use your handset as a modem to get your PC online while on the move.

Monthly fee

Local Data usage (MB) Additional local charge^ Maximum local monthly charge
(unlimited usage)

$38

30

$10/10MB

$488

$328

Unlimited

-

-

Note:
^ Data usage is rounded up to the nearest 10MB
- Using HSPA mobile data service while roaming will incur additional data roaming service charges. Please click here for tariff and details
- Unlimited services is provided subject to PCCW's Fair Use Policy


GPRS mobile data service

Monthly fee
Local data usage
Additional charge (per KB)

Pay-as-you-go

-

1 - 1024: $0.080
1025 - 2048: $0.056
2049 - 10240: $0.024
>10240: $0.016
$10
800KB
$38
3 MB
$68
10 MB
$98
20 MB
$168
Unlimited
-

Notes:
1024 KB = 1 MB. Data usage is rounded up to the nearest KB
Usage while roaming will incur additional data roaming service charges.Please click here for tariff and details.


Registration for Mobile Data or Mobile Internet service

If you are already a PCCW mobile service customer, please call our PCCW Consumer Service Hotline on 1000 or Business Customer Hotline on 10088 to register. If you are a new subscriber, please call 2888 0008 now.


Mobile Data setup and activation

Activate mobile data on your handset now and get online anytime, anywhere! Please click here for details.


Local / roaming mobile data tips

• Using a mobile data service overseas will incur roaming charges. If you need to disable a handset's data feature, please refer to the following steps (procedures and options may vary according to handset design):

OS: AndroidOS: S60 v5OS: iPhone
- Choose "Menu"
- Click "Settings"
- Click "Wireless controls"
- Click "Mobile network settings"
- Untick "Data roaming
- Choose "Menu"
- Click "Apps"
- Choose a widget
- Click "Options"
- Click "Settings"
- Choose "Never update" or "Manual update" under "Auto update"
- Choose "No Roaming Data"
- Click "Settings"
- Click "General"
- Click "Network"
- Choose "OFF" under "Data Roaming"

Please consult your handset supplier on matters relating to OS.

• Some handsets auto-switch from Wi-Fi to mobile data connectivity under some circumstances. For details, please refer to "Handset settings for Wi-Fi Internet browsing".

• Some handsets contain a built-in widget update feature that facilitates mobile data connectivity. Users are advised to subscribe to a mobile data package at an affordable price. However, when using PCCW mobile's "News always on" widget and "HD on mobile TV player", related local data charges will be waived so that you can enjoy the experience in worry-free manner.

• Certain Android handsets may auto-switch to mobile data connectivity when the screen turns off, even though already connected to Wi-Fi. To avoid this scenario, you can enter "settings" from main menu > "Wireless controls" > "Wi-Fi settings", then press "Advanced" from the main menu, choose "Wi-Fi sleep policy" > "Never".


WAP setting

 
3G
2G
Profile Name
PCCW 3G
PCCW_GPRS
Homepage
http://wap.pccwmobile.com
http://wap.pccwmobile.com
HTTP gateway IP
10.140.14.10
10.131.2.8
HTTP 
gateway Port
8080
8080
WAP
gateway IP
10.140.14.10
10.131.2.1
WAP
gateway Port
9201
9201
Access Point Name
pccw
pccwdata


Streaming setting (3G)


 
3G
Data Account Name
PCCW 3G
Access Point Name
pccw


Modem settings (3G)


 3G
Profile NamePCCW 3G
Access number*99#
APNpccw
IP Address(system assigned)
Authentication(not required)


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