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Value-added service


Caller ID

Your mobile number will be shown to the recipient automatically unless you choose to block your number. To do so, press 133 followed by the recipient's phone number.


Conference Call

For details, please refer to the handset manufacturer's user manual

  • The Call Waiting function on our handset must be activated before the Conference Call function
  • Conference Calls are only available on certain handset models.

Secretarial Service

  • To activate: Press **21*6446 0000#SEND
  • To cancel: Press ##21#SEND

Voice Mail

Call 1833803 to activate/ cancel the Voice Mail service

Checking your Voice Mail

  • Using PCCW mobile Rechargeable SIM card: Dial*92 to listen directly to your messages
  • Using any touch-tone phone:
    • 1) Dial 9233 9233 then press 1
    • 2) Enter your PCCW mobile mobile number
    • 3) Enter your Voice Mail Password (default password "0000")
  • Change your password to prevent unauthorized access to your voice mail box.

Value added Service Settings

Local Call Forwarding* To activate To cancel
All Calls **21*phone number#SEND ##21#SEND
When busy **67*phone number#SEND ##67#SEND
When unanswered **61*phone number #SEND ##61#SEND
When unreacheable **62*phone number #SEND ##62#SEND
Cancel To cancel all activated
local call forwarding features
##002#SEND


International Call Forwarding*


To activate / cancel: Dial 1833803


Call Waiting


*43#SEND


#43#SEND

*Setting local and international Call Forwarding is not possible when roaming.


SMS

Send or reply to SMS messages time by time - no monthly fee! To send international SMS, please add "+" (country code) (area code) prior to the designated phone number.
(Sending SMS messages when outside Hong Kong is not possible.)


*1388 phone-in SMS

Phone-in SMS is a 24-hour operator-assisted service to compose and send SMS messages on your behalf. Simply call *1388 on your handset. Airtime is charged when calling *1388 and for each SMS message sent.


MMS

To activate this service, please call *101#.

Usually, this service will be activated within 4 hours (MMS downloading is not yet available. MMS service is not available when roaming).


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