Please refer to Charging Mechanism for details of the remarks.
For the rate of IDD 001, please click here.For the rate of IDD 0060, please click here.
3 ways to make IDD calls using PCCW-HKT Hello Prepaid SIM Card:
1. Press  [Country / Territory Code] [Area Code] [Phone Number]; or2. Press  [Country / Territory Code] [Area Code] [Phone Number]; or3. Press [+] [Country / Territory Code] [Area Code] [Phone Number]
You can make calls to Hong Kong, within the same country/territory, or to other countries/territories when you are overseas.
After pressing the requisite key string, you'll receive a message saying "Thank you for using our service. The number you’ve dialed is being connected, please wait". Wait for your phone to ring, and answer it. You will then be connected to the called party.
The roaming service has been enabled by default in this Prepaid SIM Card. Customers can take the action outlined below to prevent handsets from switching to mainland China-based mobile networks while in Hong Kong, thereby incurring unnecessary roaming charges.
Temporarily suspend the roaming service with the following shortcodes: • To suspend roaming service: *109# SEND • To resume roaming service before leaving Hong Kong: #109# SEND • To check roaming status: *#109# SEND
* If you have to make or receive calls while roaming, please cancel all local / international call forwarding functions.
Video Call Services
Simply pick up your 3G handset and make video calls to your friends, families or business partners and talk "face to face" with them.
Make Local Video Call: Dial Hong Kong Mobile Number
Make International Video Call: Dial  / [+] [Country / Territory Code] [Mobile Number]
To receive international video calls, recipients overseas must use a 3G handset. Customers can only make international video calls to mobile phone users subscribing to a video call service via overseas 3G networks.
Roaming Video Call Services is not supported on PCCW-HKT Hello Prepaid SIM Card.
Local Data Monthly Package
To subscribe: *131*1# SEND To unsubscribe: #131*1# SEND
Use a Wi-Fi (IEEE802.11b/g/n) enabled device at PCCW Wi-Fi hotspots to experience the fastest wireless broadband connectivity.
Hotspot Search: Visit www.pccwwifi.com > Hotspot location
How to use: 1. Go to PCCW Wi-Fi hotspots, and set the Network Name (SSID/ESSID) to "PCCW" 2. Launch your Internet browser 3. Type any valid URL into the address field and you will be redirected to the PCCW Wi-Fi login page automatically 4. Login to the service: i. Choose "Roaming, Prepaid SIM & Other users" and select "Prepaid SIM Card Users" ii. Choose "PCCW-HKT Hello 3G Prepaid SIM Card", then provide your mobile number and PIN to login to the service 5. After login, a new offline window will pop-up to let you terminate the connection. Do not close the offline window. To terminate your PCCW Wi-Fi session, simply click the "Disconnect" button. 6. If you have accidentally closed the Disconnect pop-up window, please go to hotspot.pccwwifi.com and click "Disconnect" to logout.
Please visit www.pccwwifi.com for PCCW Wi-Fi service details and terms & conditions.
Money-go-round service enables you to transfer stored value to your friends using PCCW-HKT Hello 3G Prepaid SIM Card.
To Transfer: Press * 119 * [Recipient Mobile No.] * [Value of Transfer] # SEND
Example: Transfer $25 to tel. 9123 xxxx Press * 119 * 9123XXXX * 25 # SEND
This value transfer service is applicable among PCCW-HKT Hello 3G Philippines Connect users only.