This helps you to manage your mobile workforce to achieve high productivity and customer satisfaction, while benefiting from job completion updates and job expiry alerts in real time
- Bulk messages upload for dispatch to every individual in a mobile team
- Track progress of every job in real time via automatic read receipts and a special icon alert to unread and expired jobs
- With one click, send job status info using pre-set reply messages with no need to type text
- Serve more customer orders at greater speed
- Real-time field staff work progress updates
- No more paperwork and fewer time-consuming duties for workers
| 1. | User Guide for Interactive Messaging (Mobile User) | |
| 2. | User Guide for Interactive Messaging (Web User) | |
| 3. | User Guide for Interactive Messaging (Admin User) | |
| 4. | General Terms & Conditions | |
To learn more about PCCW mobility solutions, please call 2888 7733.
