| Q: How can I choose a dial-up number?
A: The Roaming Dialer will automatically choose one for you based on the location that you enter on the New Connection - Dial screen.To select a phone number manually, click Phone Book. Q: I need to dial a prefix (eg 9) before the actual phone number. Where should I enter it? A: Select or enter a dial prefix at the Dial Prefix field on the New Connection - Dial screen. Q: I cannot find a local number. What should I do?
A: If you cannot find a local number, use the Phone Book screen to check for toll-free phone numbers. Remarks: Not all toll-free numbers are free of charge. Some are chargeable in certain countries and destinations. Q: I am unable to connect to a phone number. What should I do? A: Try the following: - Verify that you have a dial tone and that you are entering the correct username and password. - Make sure you have entered necessary dial prefixes. - Try to connect to another number. Q: I cannot get a dial-up connection. What should I do? A: Please make sure: - A modem is properly installed in your PC. - the correct modem is selected (click Advanced and select from the Hardware Device drop-down list) | 
