Usually, from the date of service activation. It takes around two weeks to get your first bill, depending on your billing date.
We issue bills on a regular monthly billing cycle basis. As your service was activated in the middle of a billing period, your first bill will charge you a pro-rata service sum (from the date the service was activated to the bill cut-off date), in addition to a full-month’s advance payment.
Voice and VAS entitlements from the day of service activation to the first billing date will be granted on a pro-rata basis. Data entitlement depends on your service plan. Simply call our Customer Service Hotline 1000 or Business Customer Hotline on 10088 for inquiries.