2G Payment method

Autopay

For registration, please call
Consumer Service Hotline	: 1000
Business Customer Hotline	: 10088

PPS

1. PPS by Phone	: 18031
2. PPS by Internet	: www.ppshk.com
3. Merchant code	: 57
4. PPS Hotline	: 900 00 222 329

Automated Teller Machine

1. ATM
   Use your ATM card to settle your bill at any ATM labeled "Bill Payment Service" by selecting “PCCW mobile” as the merchant. Key in 11 for bill type and then the Payment Number shown at the top right-hand corner of the bill.
2. Jetco
   Pay your bill at any ATM labeled "Jet Payment". Select "PCCW" as the merchant and key in the Receipt A/C No. shown on the payment stub.

By Mail

1. Mail a crossed check payable to "PCCW" with the payment stub to GPO Box 11253, Hong Kong.
2. Write your Receipt A/C No. on the back of the check and send it 3 working days before the payment due date. The Receipt A/C No. is shown on the payment stub.
3. Post-dated check will not be accepted.
4. No receipt will be issued.

In Person

Please bring along your bill to 7-Eleven for cash payment.

Notes

The bill is in respect of services provided by one or more subsidiary companies of PCCW Limited which include: inter alia, Hong Kong Telecommunications (HKT) Limited, PCCW Media Limited and PCCW Mobile HK Limited.

All inquiries or disputes concerning any bill(s) must be made to the company within one month of the relevant bill issue date.  Otherwise, the bill(s) will be considered in good order.

Any tariff variation that comes into effect during this invoice period will be reflected in the next bill.